Dear Mr. Tan,
I wish to seek your opinion and advice on a recent travel claim.
I bought a Travel insurance coverage for myself and my wife for travel to Spain/Portugal. During the trip, we received an urgent call from the travel agency that my wife's brother had a critical stroke and in coma at a hospital. The tour group were 3 days into a tour of 15 days.
My wife and I took a taxi from hotel to the airport and a shuttle flight to catch the SIA flight back to Singapore. We rushed to the hospital and managed to bid farewell to my wife's brother who passed away on the same day.
I submitted a claim for the taxi fare to the airport, shuttle fare and pro-rated reimbursement of 12 days.
I received a letter from the insurance company stating that:
"a - taxi and shuttlefares as expenses incurred after the trip curtailment is not payable under the policy cover
b - trip curtailment expenses for me as the deceased is not considered as a family member under the policy definition."
I would appreciate you frank opinion on 'a' and 'b' before I pursue the matter further.
LNW
REPLY
In my frank opinion, the insurance company should pay your claim, which is quite reasonable and is connected to a covered event. I am sad that they have rejected the claim, which is not fair to the policyholder.
You can file a complaint with Fidrec, www.fidrec.com.sg
Friday, December 12, 2008
Petition Form for Elected Presidency
Note: If you do not wish to disclose your full NRIC, you can provide only the first 3 digits, ie XXX.
If you wish to help to collect 100,000 signatures, please print this form and get 20 signatures.
www.tankinlian.com/forms/epsingapore1.pdf
Please scan the completed form (with 20 signatures) and send to the e-mail address shown, i.e. epsingapore1@gmail.com.
New online form (optional particulars)
http://www.PetitionOnline.com/TKLFP03/petition.html
Mail to completed form to:
5 Ang Mo Kio Industrial Park 2A, #06-12, S(567760).
Volunteers to help in getting signatures:
http://www.petitiononline.com/VTHTKL1/petition.html
If you wish to help to collect 100,000 signatures, please print this form and get 20 signatures.
www.tankinlian.com/forms/epsingapore1.pdf
Please scan the completed form (with 20 signatures) and send to the e-mail address shown, i.e. epsingapore1@gmail.com.
New online form (optional particulars)
http://www.PetitionOnline.com/TKLFP03/petition.html
Mail to completed form to:
5 Ang Mo Kio Industrial Park 2A, #06-12, S(567760).
Volunteers to help in getting signatures:
http://www.petitiononline.com/VTHTKL1/petition.html
HK: Minibond losers back on the street
Peter So, Dec 13, 2008
Close to 1,000 investors who have lost billions on Lehman Brothers' linked derivatives took to the street again to express grievances against the government and regulators - hours after a widowed investor was rescued from a suicide attempt. ...
http://www.scmp.com/portal/site/SCMP/menuitem.2c913216495213d5df646910cba0a0a0/?vgnextoid=63f95c0aa1c2e110VgnVCM100000360a0a0aRCRD&vgnextfmt=teaser&ss=hong+kong&s=news
Close to 1,000 investors who have lost billions on Lehman Brothers' linked derivatives took to the street again to express grievances against the government and regulators - hours after a widowed investor was rescued from a suicide attempt. ...
http://www.scmp.com/portal/site/SCMP/menuitem.2c913216495213d5df646910cba0a0a0/?vgnextoid=63f95c0aa1c2e110VgnVCM100000360a0a0aRCRD&vgnextfmt=teaser&ss=hong+kong&s=news
HK investors protest over mis-selling of Lehman-linked products
December 12, 2008
HONG KONG - MORE than 200 Hong Kong investors marched on 20 local banks on Friday to demand a full refund of the money they lost after putting it into financial products backed by failed US giant Lehman Brothers.
The protesters, who said they were mis-sold the products by the banks, complained of being frustrated that little action had been taken by the banks and financial regulators to settle their cases.
A large team of police officers escorted the protesters as they marched along Des Voeux Road, one of the busiest roads in the city’s central business hub, stopping at almost every one of the banks.
‘You do not have any more credibility. Had it not been your inaction, we would not have taken to the street so many times,’ Phillip Khan, spokesman for the Alliance of Lehman Brothers Victims, which organised the march, told the bank staff through his loudspeaker.
One of the protesters, Yau Pui-fat, said DBS Bank had not contacted him since September when a staff member told him his investment in Lehman Brothers’ structured notes may have become worthless.
‘I am hoping they will return me the money. But they do not even bother to call,’ the 65-year-old told AFP.
Each of the banks they had visited was guarded by staff and security guards at the entrance.
More than 40,000 Hong Kong investors - including many retirees - had put a total of HK$15.7 billion Hong Kong (S$2.99 billion) of their savings into mini-bonds and other complex products backed by Lehman Brothers, which filed for bankruptcy in September under mountains of debts. — AFP
http://www.sgpolitics.net/?p=1544
HONG KONG - MORE than 200 Hong Kong investors marched on 20 local banks on Friday to demand a full refund of the money they lost after putting it into financial products backed by failed US giant Lehman Brothers.
The protesters, who said they were mis-sold the products by the banks, complained of being frustrated that little action had been taken by the banks and financial regulators to settle their cases.
A large team of police officers escorted the protesters as they marched along Des Voeux Road, one of the busiest roads in the city’s central business hub, stopping at almost every one of the banks.
‘You do not have any more credibility. Had it not been your inaction, we would not have taken to the street so many times,’ Phillip Khan, spokesman for the Alliance of Lehman Brothers Victims, which organised the march, told the bank staff through his loudspeaker.
One of the protesters, Yau Pui-fat, said DBS Bank had not contacted him since September when a staff member told him his investment in Lehman Brothers’ structured notes may have become worthless.
‘I am hoping they will return me the money. But they do not even bother to call,’ the 65-year-old told AFP.
Each of the banks they had visited was guarded by staff and security guards at the entrance.
More than 40,000 Hong Kong investors - including many retirees - had put a total of HK$15.7 billion Hong Kong (S$2.99 billion) of their savings into mini-bonds and other complex products backed by Lehman Brothers, which filed for bankruptcy in September under mountains of debts. — AFP
http://www.sgpolitics.net/?p=1544
Speaker's Corner, 13 Dec 08, 5-7 pm
Venue: Speaker's Corner, Hong Lim Park
Date: Saturday, 13 Dec, 2008
Time: 5 pm
I will cover the following topics:
1. Queens Counsel opinion
2. Briefing of investors – Lawyer
3. Investors of High Notes
4. Investors of Minibonds
5. Legal action
6. Legal action in USA
7. Dual currency investments
8. Consumer association for financial services.
Tan Kin Lian
Date: Saturday, 13 Dec, 2008
Time: 5 pm
I will cover the following topics:
1. Queens Counsel opinion
2. Briefing of investors – Lawyer
3. Investors of High Notes
4. Investors of Minibonds
5. Legal action
6. Legal action in USA
7. Dual currency investments
8. Consumer association for financial services.
Tan Kin Lian
SCMP:Troubled minibond investor attempts suicide
http://www.pressdisplay.com/pressdisplay/showlink.aspx?bookmarkid=9R9J8ES96EV6&linkid=5f5d823e-98bb-45d9-9a5b-a431066bef9d&pdaffid=8HM4kDzWViwfc7AqkYlqIQ%3d%3d
13 Dec 2008Clifford Lo A widow who invested more than HK$5 million in Lehman-related investment products was rescued from a smoke-filled car in which she had cut a wrist and ignited charcoal, police said.
She had left a note on the windscreen of the vehicle, in a Ngau Tau Kok car park, saying: "Murder for money."
Last night, the woman, 45, was recovering at United Christian Hospital, where she was listed as stable.
Her apparent attempted suicide was discovered at 11.37pm on Thursday when an attendant at the car park, in Chun Wah Road, saw the vehicle and called police.
She was found unconscious, bleeding from her right wrist, according to police. Charcoal burning on a tray was also found.
The housewife reportedly said in a seven-page letter that the money had been left to her by her husband, who had died in 2005, and it had originally been invested in a Bank of China fixed deposit to support her and her son. But she said she had been persuaded to invest in Lehman Brothers-backed investment products. A letter dated November 28 from the Bank of China, indicating that the sale of investment products to her had not been deemed to involve anything inappropriate and that the bank would not buy back her investment product, was also found.
Saying in her letter that "she feels desperate" and "I am now extremely terrified", the woman signed off with "I have given up".
She also said in the letter that she had been suffering from depression and needed to take sleeping pills every night since her husband passed away, and the Lehman Brothers failure had made her life even more painful.
http://www.scmp.com/portal/site/SCMP/menuitem.2c913216495213d5df646910cba0a0a0/?vgnextoid=b4c91e1e18a2e110VgnVCM100000360a0a0aRCRD&vgnextfmt=teaser&ss=hong+kong&s=news
http://www.mpinews.com/htm/INews/20081212/gb51053i.htm
13 Dec 2008Clifford Lo A widow who invested more than HK$5 million in Lehman-related investment products was rescued from a smoke-filled car in which she had cut a wrist and ignited charcoal, police said.
She had left a note on the windscreen of the vehicle, in a Ngau Tau Kok car park, saying: "Murder for money."
Last night, the woman, 45, was recovering at United Christian Hospital, where she was listed as stable.
Her apparent attempted suicide was discovered at 11.37pm on Thursday when an attendant at the car park, in Chun Wah Road, saw the vehicle and called police.
She was found unconscious, bleeding from her right wrist, according to police. Charcoal burning on a tray was also found.
The housewife reportedly said in a seven-page letter that the money had been left to her by her husband, who had died in 2005, and it had originally been invested in a Bank of China fixed deposit to support her and her son. But she said she had been persuaded to invest in Lehman Brothers-backed investment products. A letter dated November 28 from the Bank of China, indicating that the sale of investment products to her had not been deemed to involve anything inappropriate and that the bank would not buy back her investment product, was also found.
Saying in her letter that "she feels desperate" and "I am now extremely terrified", the woman signed off with "I have given up".
She also said in the letter that she had been suffering from depression and needed to take sleeping pills every night since her husband passed away, and the Lehman Brothers failure had made her life even more painful.
http://www.scmp.com/portal/site/SCMP/menuitem.2c913216495213d5df646910cba0a0a0/?vgnextoid=b4c91e1e18a2e110VgnVCM100000360a0a0aRCRD&vgnextfmt=teaser&ss=hong+kong&s=news
http://www.mpinews.com/htm/INews/20081212/gb51053i.htm
Financial Talk and Counselling - Sat 13 Dec 2-5 p.m. URA Center
Organised by The Society of Financial Services Professionals
As the effects of the recent economic crisis begin to seep in, one of the biggest question looms over our heads: what are the social and economic rights of ours that should be protected? Healthcare, too, is a fundamental part of these rights that we deserve.
A qualified group of consultants will give a forum that will promote awareness on our social and economic rights. Join Tan Kin Lian, Leong Sze Hian and others* for this session on how your dollar is related to your rights. Following the talk is a financial consulting session for all participants hosted by the Society for Financial Services Professionals.
Venue: URA Auditorium
Date: 13th December
Time: 2 - 5pm
http://u60sg.org/2008/11/08/financial-counselling/
As the effects of the recent economic crisis begin to seep in, one of the biggest question looms over our heads: what are the social and economic rights of ours that should be protected? Healthcare, too, is a fundamental part of these rights that we deserve.
A qualified group of consultants will give a forum that will promote awareness on our social and economic rights. Join Tan Kin Lian, Leong Sze Hian and others* for this session on how your dollar is related to your rights. Following the talk is a financial consulting session for all participants hosted by the Society for Financial Services Professionals.
Venue: URA Auditorium
Date: 13th December
Time: 2 - 5pm
http://u60sg.org/2008/11/08/financial-counselling/
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