Saturday, February 19, 2011

Doctors on house calls

Dear Mr. Tan
My mother had a fall and could not move. We needed a doctor to see her at our home. As we were not able to find a doctor, we had to send her to hospital. It was quite troublesome to move her to the hospital. Do you know of any contacts?

Reply
I search the internet and found the following:

House Call GP

1) The HouseCall GP – 6247 9247 $160 onwards
2) Trinity Housecall – 8223 4999 – $250-400 per visit
3) Raffles Medical – 6311 1555
It is better for you to keep the information in your mobile phone, so that you can contact them when needed. You should also try them now and find out what their charges are, so that you can use them in an emergency.
I called HouseCall GP and Raffles Medical. Both quoted $250 for a visit, excluding medicine and treatment. HouseCall was answered by the doctor himself. 

New approach to health care

Survey: Do you agree with this idea? Give your views here.

Singaporeans, especially, the elderly, are worried about the cost of health-care. The government is also worried and tries to push the cost to the public. In most cases, the actual cost may be affordable, but the perception is that the cost is getting out of hand.

To address this issue, we have created a convoluted system of different tiers of charges for different groups of people and a convoluted system of payment through the Medisave, Medishield and Medifund (labelled as the 3Ms). The Government is proud of the 3Ms but there is little enthusiasm for this approach outside Singapore (and, in case I am wrong, I stand corrected).

The system used in the British National Health System is better. The citizens receive free medical consultation with their personal doctor (and referrals to specialists made by these personal doctors) but have to pay for medication, which are prescribed by independent pharmacists. This is a practical system that does not require payment to the doctors. The doctors are paid by the state.

The concept works well and is a practical approach. Patients will see the doctors only it is necessary. Even if they see the doctor more often than necessary, the doctor will be able to handle it. There is little chance of abuse. Medication is charged at the commercial rate (but there may be some system of subsidy). It will prevent the patient from getting medication to sell to other people, e.g. foreigners who are not on the system.

How can we implement some of the concept of the British NHS in Singapore? I suggest that every resident should open an account with MOH. All treatment from the public sector hospitals (and some authorized private sector) should be charged to this account. At the end of each month, the payments are made to the providers and are collected from the respective payment sources (e.g. cash, Medisave or insurance). There is no need to levy charges at the point of use. This will reduce the perception of the high cost of health care.

Most people will be able to pay for the medical charges on the monthly bills, which can be deducted from Medisave. There is the risk of bad debts from people who refuses to pay the cash component. This is a risk that can be managed. The government face a bigger risk of the non-payment of taxes and have ways to prosecute people who do not pay. This can be applied to medical care.

For the elderly and the poor, the government can take care of a portion of the medical bills. This can be easily managed on the monthly statements. They can also deal with the cases of high consumption. In the worst case of abuse, the patients can be cutoff from access to the service.

I believe that the approach that I have described is practiced in Canada. I  like this approach as it will reduce the workload of our medical facilities (who do not have to collect fees at the point of consultation) and also reduce the perception of high cost of medical care. Any extreme cases can be dealt separately, outside of the delivery of the service.

Tan Kin Lian

Treat people equally

Survey: do you agree with my views? Give your answer here.

One reader of my blog suggested that foreigners should pay more for basic services, such as health, school fees, or public transport. I do not like this approach.

I prefer that foreigners should be treated in the same way as locals in most aspects of their daily life. If there is a need to differentiate, it should be done through a different system of taxation or levies for foreigners. After they have paid their levies or tax, they should be treated similarly to citizens in all other aspects.

The Government has set a bad example by requiring foreigners to pay higher fees for medical care and school fees. This causes additional work and confusion at the payment counters. Sometimes, it is difficult to differentiate who is a foreigner or a local, especially if they did not bring their ID card. It is also not clear about how to treat the family members of foreigners or locals in some situations. We have to develop some many complicated rules to deal with the different classes. Singapore has become a convoluted society.

I hope that the Government will set a better example for other people to follow. Stop putting people into different classes according to their residency status, income levels, type of housing, etc. Treat people equally in their daily lives and do not remind them about the differences. Levy the appropriate level of taxation and keep it as a private matter between the government and the individual citizens.

By treating people equally, we strengthen the sense of belonging and community for everyone who lives in Singapore - local and foreigner.

Tan Kin Lian

From Dictatorship to Democracy

From The New York Times:
Shy U.S. Intellectual Created Playbook Used in a Revolution
For decades, the writings of Gene Sharp have inspired dissidents around the world.
http://nyti.ms/eudd7J

TOTO and GINI coefficient

Singapore has a high GINI coefficient - which reflects unequal distribution of income. The top earners take a disproportionate share of the total earners. It is like the prize given out in TOTO.  Read here:  TKL Website - Latest or here. [Contributed by Heng Chee Meng]



Budget 2011 - some views of the people

Nearly 80% of respondents to my survey were not happy with the budget. Read their views in TKL Website -  Latest or here.

Views about the budget 2011

Read the views from the international media, local media and alternative media (i.e. blogs) about the Singapore Budget 2011 in SGEP.