Monday, June 7, 2010

Take photos of damages

Here is my advice to a motorist who is involved in an accident. In all cases take photographs of the damages to both vehicles, using your mobile phone. Send the photos and the particulars of both drivers to your insurance company. Take this action, even if both parties agree not to make any claim, especially if the damage is quite minor. The photos will protect you against any inflated claims that may be lodged against you in the future.

Tan Kin Lian

An unfair life insurance policy

A policyholder sent to me a benefit illustration of a 20 year endowment policy bought four years ago. This policy provide a sum assured of $100,000 and requires an annual premium of $6,000. It pays an annual cash dividend which can be re-invested to earn an interest rate (illustrated at 3% per annum).

The first year's premium is entirely taken away. For each subsequent year, the cash value increases by about $5,000. This means that the cost of insurance is $1,000 to insure $100,000.  The cost of this cover under a group insurance should be less than $100 a year.

If the policyholder keeps the policy to maturity at the end of 20 years, the benefit illustration shows a return of about 3% per annum, but a large portion of this return is not guaranteeed and may not be realised. If the policyholder terminates the policy at any time, including the 19th year, a large part of the potential gain is forfeited. The cash value in most years is less than the total premium that has been invested.

This type of policy goes against the concept of fairness. Why should a large part of the gain be taken away on the 19th year? Surely, in the case of a participating policy, there is the principle that the policyholder should be entitled to 90% of the surplus, rather than have this share to be confiscated.

It is time for our regulator to look into this type of practices that are quite unfair for consumers. Although the features of this policy is shown in the benefit illustration, the consumers (including those who are well educated) cannot be savvy enough to know about these catches.

I encourage all consumers to join FISCA (http://www.fisca.sg/), to attend the FISCA talk on financial planning, and to buy my book, Practical Guide on Financial Planning. Be educated, so that you do not fall frey to bad financial products in the future (even if you cannot do much about the bad products that you have been sold in the past).

Tan Kin Lian

FIFA World Cup

Many people are still angry at the high price of $90 to watch the FIFA World Cup on cable television. They compared it to the price 4 years ago, which was just a fraction of this price.

It is sad to see that the cost of this item has increased many fold, due to the wrong kind of competition, i.e. competing for the rights to broadcast the matches, rather than to bring down the price for consumers.

The lesson has now been learnt, and changes have been made for the future, i.e. to require content owners to broadcast on several platforms. 

Back to the World Cup. If the price of $90 is divided by the number of matches, the cost per match is relatively low and can be shared by several members of the family. Even friends can be invited. Compare this with the cost of watching one match at stadium, which must be more than $100.

It will be a good idea for several neighbours to share the price of $90 and to arrange to watch the games together. It will foster the spirit of neighbourliness.

Tan Kin Lian

Price of security

Singapore used to be a safe, peaceful and orderly place. People respect the law. There are sufficient law enforcement officers who are dedicated to their jobs and are respected.

This situation has changed. We hardly see a policman on the road today. Many people prefer comfortable jobs in offices, especially the banks, rather than be a policeman on the beat. There must be an increase in crime in recent years, although they are not reflected in the statistics. Are the statistics reliable?

We have seen an increse in cheating cases involving motor insurance claims and sales of unregulated financial products. Thre are insufficient manpower in the law enforcement agencies to investigate these cases.

On the other hand, we have many older people who remain unemployed for many years. The younger people have taken over their jobs in the offices. But, there are insufficient people who want to be policemen.


The home affairs ministry may celebrate their ability to meet the key performance indicator of reducing manpower cost (which may earn a performance bonus for the people in charge), but this is at the expense of security in our society.

The recent incident of grafitti on the MRT train is an example of how bad things have become. What if there was a bomb planted in the train?

Something is wrong with the priorities in our society.

Tan Kin Lian