Harassment by third party lawyers - action by CASE

Many motorists have received letters from third party lawyers that can be considered to be "harassing". The letters were written in legal language and were threatening. As the motorists have reported the accident to their insurance company, there is no need for the third party lawyer to harrass the motorist. They should write to the insurance company directly and sort out the claim.

I am a life member of Consumer Association of Singapore (CASE). I have asked CASE to take it up with the Law Society and they agreed. I hope that CASE and the Law Society can work out a protocol, so that the ordinary motorists will not be unnecessarily harrassed on third party claims in the future.