DBS Internet banking transfer

It is easy to make an internet banking transfer with DBS Bank. You only need to come prepared.
I have made many transfers before and now come prepared with the token, mobile phone, screwdriver, pliers and torchlight (in case I have to open up my computer when the system hangs)..
I usually have to go through a complicated process to authenticate the payee and then to remove it. What is in the small white container next to the torchlight? Some headache ointment!