KL International Airport

I visited Kuala Lumpur three days ago. The internal train connecting the terminals was out of operation, so I had to take a shuttle bus. It was quite a hassle.

There was a long queue at the immigration checkpoint. There were insufficient officers clearing the visitors during the holiday season. I had to wait about half an  hour.

The KL International airport was designed to have a central point for immigration and baggage collection, although the planes arrive at different satellite terminals.

Singapore Changi Airport operate on a decentralised system, with separate baggage collection and immigration clearance at each terminal. This allows the work to be decentralised and distributed. I find the arrangement in Change to be better for travellers.

Tan Kin Lian