A journey of frustration - DBS Internet Payment

Dear Customer Service Manager of DBS Bank

I enclose a feedback for your attention. May I request that you send this feedback to your CEO, Mr. Piyush Gupta?

Please acknowledgement my request promptly. 

Attachment:

http://tankinlian.com/admin/file.aspx?id=440

Dear webmaster of MAS

Please assist me to forward this feedback to your colleague in MAS that is in charge of regulating the banks.

I search the MAS website and could not find any person to send this feedback to.

Please acknowledge my request and tell me who you have forwarded it to.