I am visiting Australia and was told that I had to apply for a visa.
I searched online for "Apply Visa to Australia" and found a link to a website. I was surprised that it was so easy to apply online for this visa. This website was easy to use - unlike many websites of large government agencies and corporations.
I decided to search for "Apply Visa to Singapore" and found a link to this website. It was complicated to use - reflecting the convoluted process that is quite common in Singapore. I am reviewing it from the perspective of a foreigner wishing to check if a visa is needed to visit Singapore.
We need to adopt a simple approach and handle the complexity internally, instead of pushing the complexity to the public.
Tan Kin Lian
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