Dear Mr. Tan
I find your website easy to order books and the discount is quite attractive. Can you waive the handling charge of $3 for large orders?
REPLY
You enjoy a discount of about30% by ordering directly from the website. You enjoy a larger discount when you order more items, as the handling fee is payable for each order, regardless of the number of books or items that you have bought. The handling fee is to cover the postage and mailing - so I am not able to waive it. There is no handling fee if you come to order my book at my office on weekdays (9 am to 6 pm) and on Saturday (9 am to 1 pm).
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