Thursday, September 22, 2011

Forfeiture of Lifetime membership of Gym

Hi Mr. Tan,
Did you notice the series of letters to ST Forum on the lifetime membership of a fitness club. Some people paid thousands to get the lifetime membership, to have it revoked later (presumably without refunds) because they forgot to pay the annual admin fees of a few dollars. The fitness club makes it not so easy to pay the fees (eg. no giro payment).


I wonder if this can be classified as a scam. But it definitely highlight another issue of prepaying for a product/service.


REPLY
I think that this is an unfair contract term. There is a law against such unfair contracts. I believe that this law is being handled, in some ways, by the Consumer Association of Singapore (CASE).