Friday, July 25, 2008

Low return for 10 years

Dear Mr. Tan

I bought a Pru-link Assurance Account policy with sum assured of $120,000, crisis cover (critical illness) of $60,000, and a disability provider of just $6,000. I pay a yearly premium $3,800.

The policy started in Jan 1999 and the current surrender value is just $20,170/-
I would like to know what I should do with this policy since it is not excatly making good money. The surrender policy is much lesser than the total premiums paid to date which the policy is coming close to its 10th year.

REPLY
You can ask the insurance company to give you a projection for the next 5 years, say up to the 15th year, based on 5% and 7% gross investment yield, and deducting the charges. You may get a better idea about whether to continue or stop the policy.

4 months to settle a claim

Dear Income

I am delighted to receive the claims discharge voucher and cheque. I am extremely thankful for my resolved dispute, but, regrettedly my problem was only solved after I see the MP and approached Mr Tan Kin Lian. Why can't X solve my problem 4 months ago in a friendly manner? I want to be a kind and friendly person, why must he force me to be a typical complainingly Singaporean?

In April 2008, after calling the hotline, X got back to me and said confidently "I have checked the claims. EVERYTHING IS CORRECT". He probably thought I am a fool and he can bluff me by telling me that. I then sent him all the proofs of my claim dispute, but he played pattern to me for the past 4 months by telling me:

"Still processing"
"Waiting for hospital to resubmit claims"
"still processing"
"Finalising"
"still doing"
"Waiting for officer in charge to finalise claims" (i said "huh? i thought u r the officer in charge?")

Recently X told me that the officer in charge is Y, another person. I got her contact and called her, but over the phone she did not know my case. Hence the past 4months basically nothing was done, except X's smoking words. I am very sure X "played pingpong" and push the whole matter to another junior officer after failing to smoke me and shake me away for 4months.

Last week Y promised that she will settle by this week. Indeed she has delivered her promise - I have received the discharge voucher and cheque.

I am sure Y put in lots of hard work to speed up my claims these past week. I sincerely thank her hardwork for expediting my case and solve it up. Now I neither need to go to independent parties nor publicise my dispute.

Y was friendly to hear my problems and ackowledge receipt of my documents sent to her. Unlike X who never email me at all ever since the start of this whole problem. Absolutely nothing!!! Does he knows how to use an email?

But now I am wondering does X ever exist at all or am I dreaming?

With sincere thanks for resolving dispute.


P

Become sales oriented and may tell lies

1. Why is NTUC offering this Capital Plus? A non-NTUC agent said that NTUC is trying to raise funds. I am afraid they will drag for a few months and the interest will become lower than 2%

Reply: I do not know the answer.

2. Is the Growth policy a safe product ? I read NTUC has been over declaring the bonus in the past years .

Reply: It should be quite safe.

3. I had a NTUC life policy for 5 years. The surrender value stated in BI is $2200, but when I surrendered it, it was $1900. I surrender the policy to change to a limited pay whole life like Vivolife.

Reply: It is better to keep the life policy. Do not surrender it to buy another life policy, as you will be incurring the upfront cost again.

4. I am afraid the same thing may happen to the Growth policy, i.e. overpromise, under deliver. I think without you, Ntuc income has changed to be more sales oriented and have more tendency to tell lies. Don't know whether they really want to help people?

Thursday, July 24, 2008

How to get a good deal on life insurance

In this article, Dr. Money explains how to get a good deal on your life insurance policy:

http://newpaper.asia1.com.sg/columnists/story/0,4136,167015,00.html

http://www.tankinlian.com/drmoney/

Minimum wage in USA

The US government has raised the nation's minimum wage to USD 6.55 per hour (SGD 9) as part of the Fair Minimum Wage Act of 2007. The previous revision was made in 1997. A final increase, scheduled for July 24, 2009, will raise the minimum wage to $7.25 per hour (SGD 10).

The government's efforts may not be enough to help struggling workers, according to labor-backed Economic Policy Institute (EPI). Even with the increase, the institute believes that a full-time, minimum-wage worker earns below the poverty line for a household of two.

Businesses are concerned that higher labor costs will make an already adverse enconomic environment even more difficult.

Financial Planning Tips

Read the relevant FAQ in:
http://tankinlian.com/faq/

This link is also provided in the right panel of this blog.

Get ready for the hard times

Dr. Money advised readers to get ready for the hard times. High inflation may be here to stay.

http://newpaper.asia1.com.sg/columnists/story/0,4136,165866,00.html

http://www.tankinlian.com/drmoney/