Saturday, October 3, 2009
Advertisements and public transport
We should restrict advertisements on public transport vehicles and stations. Read my views here.
Google Medical Records
Google has developed a system for a patient to enter his medical records. This is explained in the Youtube here.
TKL Central Medical Records system allows the doctors and clinics to update the records and to send the bills to the employers and insurance companies.
Friday, October 2, 2009
Crashgate - it ain't over
Read this article in Today Online.
Conrad Raj wrote about the incident where a Renault driver crashed his car deliberately at the inaugural SingTel Singapore Grand Prix. A minister said that the Government will not be pursuing this matter, as it is a tactic used by the team. Conrad Raj asked:
* What about the crime of endangering life and limb?
* What about corruption of the highest order?
* What makes this crime so different from soccer fixing?
He said that the Corrupt Practices Investigation Bureau ought to investigate this matter. I agree with his views.
Conrad Raj wrote about the incident where a Renault driver crashed his car deliberately at the inaugural SingTel Singapore Grand Prix. A minister said that the Government will not be pursuing this matter, as it is a tactic used by the team. Conrad Raj asked:
* What about the crime of endangering life and limb?
* What about corruption of the highest order?
* What makes this crime so different from soccer fixing?
He said that the Corrupt Practices Investigation Bureau ought to investigate this matter. I agree with his views.
Free market (11) - Customer satisfaction
In the past, businesses put in great efforts to guard their reputation. They address customer complaints actively and maintain their reputation for fair treatment of customers.
In recent years, the standard of customer service has declined. This comes during an era of relentless search for higher profits and a drop in business ethics. Businesses do not care as much for their reputation, as it is now quite common for their competitors to have similar low standards.
The regulators have also dropped their standard of enforcements. They consider that these matters could be left to the market. If the consumers are not happy, they can go to another supplier. Even the mainstream media is driven by advertising dollars and are not vigorous in reporting bad practices of businesses.
Many businesses now take the view that if a group of customers are dissatisfied, they can market their products to other groups of customers.
The decline in business ethics will be bad for society. We need a refocus on good business ethics and practices. This requires the action of the regulators, mainstream media, and the examples of good corporate leaders.
Consumers should also come forward to be more active in expressing their dissatisfaction and views. They can use the new media to voice their views.
Tan Kin Lian
In recent years, the standard of customer service has declined. This comes during an era of relentless search for higher profits and a drop in business ethics. Businesses do not care as much for their reputation, as it is now quite common for their competitors to have similar low standards.
The regulators have also dropped their standard of enforcements. They consider that these matters could be left to the market. If the consumers are not happy, they can go to another supplier. Even the mainstream media is driven by advertising dollars and are not vigorous in reporting bad practices of businesses.
Many businesses now take the view that if a group of customers are dissatisfied, they can market their products to other groups of customers.
The decline in business ethics will be bad for society. We need a refocus on good business ethics and practices. This requires the action of the regulators, mainstream media, and the examples of good corporate leaders.
Consumers should also come forward to be more active in expressing their dissatisfaction and views. They can use the new media to voice their views.
Tan Kin Lian
RED Portal (15) Property Report
You can buy a property report on a specific project for $25. You have a choice of buying the RED property report or a more detailed report from Street Sine (also for $25). The information provided are slightly different in presentation.
Here is a sample webpage.
Go to the RED portal, Search for specific project, click on the Report tab, and you will get this page.
An honest agent
I asked my travel agent to recommend me a ticket to Paris or London. He obtained detailed quotes from three airlines. Two airlines quoted an economy fare of around $1,600. The third airline (which is of similar standing) quoted a fare of $1,000.
Although the agent earned a lower commission from the third airline, he brought the quote to my attention, so that I could consider it for my decision. He has to consider the interest of his client to build a long term relationship of trust.
Iceberg
View this amazing photo.
However, this is reported to be created by computer graphics and is not a real photo:
http://www.snopes.com/photos/natural/iceberg.asp
http://www.snopes.com/photos/natural/iceberg.asp
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