Wednesday, July 7, 2010

Promotion on my books

Nine titles of my book are available on promotion now. For a limited period only. Visit www.easysearch.sg/ishop.

A different view

I have given my views  on insurance and investments in a series of FAQs. You can assess them by clicking the FAQ label on the right frame of this blog.

The FAQs reflect my view. If you disagree with my view and wish to present an alternative view, you can send an e-mail to me. You have to state your name, contact e-mail and your view. I will put your your view, if it is balanced, fair and does not contain insult or personal attack.

If you wish to point out any mistakes in my FAQ or to suggest points to be clarified or to contribute additional points, you can also send an e-mail to me.

Tan Kin Lian
Email: kinlian@gmail.com

Decentralising of risks

The massive 7 hour failure of the ATM system of DBS on 5 July 2010 highlight the danger of concentration of risk and "too big to fail".

Is there an alternative approach? Do we need to have fewer and larger banks to compete internationally? Is it beneficial for banks to get bigger?

Here are the negative impacts of the consolidation of banks in recent years:
  • concentration of risks
  • overcharging of fees for banking services, i.e abuse of pricing power
  • selling of bad structured products to earn commission
  • impact of massive IT failure on cash withdrawals, i.e. the DBS event
The growth of large banks lead to less competition, not more competiton. It has allowed the banks to make super profits at the expense of consumers. The large salaries paid by banks have also distorted the employment market as most talents preferred to work in the banks, instead of manufacturing and services.

Is there an alternative? America had a system of community banks that are connected by national banks. Perhaps, this is the answer. We should encourage a large number of community banks to serve the retail customers on basic banking services. They can be linked a few national banks who handle the commercial banking, foreign exchange, international trade and other services.

If there is a serious computer hiccup in a community bank, it will only affect their customers, and not a large segment of the population. This is an example of decentralising the risks.

Tan Kin Lian

FAQ - Financial planning for a retiree

I wish to give some tips on financial planning and insurance for a retiree, or a person approaching retirement. Read this article.

Effect of deduction

Hi Mr Tan,
I started to read your blog recently and realised that I might be ripped off. Please see attached policy I brought 3 years ago. Am I right to say the effects of deduction is 51%? What your advice? Terminate after I can break even say after 4-5 years?

RW
REPLY
The effect of deduction at the end of 30 years is 35% compuated as follows:

  • Total cash value (including non guaranteed): $53935     65%
  • Effect of deduction                                      $29132     35%
  • Accumulated premium                                 $83067   100%
Your policy will reach the breakeven point after 14 years (i.e. find the year where the cash value exceeds the total premium), and not 4-5 years.

To decide whether to continue or cancel the policy is a difficult question. Read my FAQ on "existing insurance policy" in my blog. Or read my book, Practical Guide on Financial Planning, available at www.easysearch.sg/ishop

Critical Illness claim

Dear Mr Tan,

I'm a middle age man who had a heart bypass operation more than 3 months ago and had incurred quite a large medical bill. Fortunately, I have always believed in the importance of insurance and had bought numerous policies for critical illness over the past 18 years.

Is it a normal practice for insurance companies to assess claims of hospitalisation and various critical illness policies jointly, withholding all payments until they have done the necessary checks with my numerous doctors. Moreover, it's more than 3 months and I haven't had any indication from the company on how I could be compensated.

It is really frustrating because they seemed to be taking their "own sweet time" in assessing my claims. First, by sending various medical questionnaires to doctors who had attended to me during my surgery/ hospitalisation, followed by my GP and now to my other specialists. What is more frustrating is that the company continues to bill me promptly for my monthly payments, including for the critical illness policies that I'm claiming against.

Would appreciate your kind advice on whether the time frame and procedure used by the company are norms when claims are involved. Thank you in advance.

REPLY
It is wrong for them to keep you in the dark for three months. They should communicate with you more actively. You can write a letter of complaint to the service quality manager and insist that they should give you a reply soon. If they do not, you can lodge a complaint with MAS for the poor quality of service and bad response.
 
OBSERVATION
Many policyholders have encountered difficulty and delay in submitting claims for critical illness. It is better to take only a modest amount of critical illness insurance and have personal savings, rather than pay a high premium for critical illness cover where you may face difficulty and uncertaintly in getting approval of the claim (for borderline cases).
 
This is explained in my book, Practical Guide on Financial Planning.

World Cup - the octopus

The octopus was correct in predicting that Spain would beat Germany in the Semi-Finals. REad this article.

Article by Lucky Tan.

My earlier prediction of a repeat of the 1974 Finals (i.e between Germany and Holland) failed to materialise. The octopus is smarter than me.