Wednesday, October 14, 2009

Truth in advertising

It is illegal to deceive people, even in blogs. Read this article about the law in USA.

Tuesday, October 13, 2009

Personal experience on land banking

If you have made any investment in land banking products in past years, and have made a profit or loss, please share your personal experience. You can write to me at kinlian@gmail.com. I will not quote you by name, unless you wish to be identified.

In your story, please state the representations that were made to you which led to your decision. Indicate if these representations turned out to be true or were misleading, and if you have evidence to support the representations. If the representations were made verbally, you can check with other attendees who heard the same representations and ask them to verify your statement.

If you have made a gain from the investment, please send your story to me too. I like to hear the good and bad angles of land banking.

Tan Kin Lian

Lawyers should uphold truth and justice

There is a letter printed in a newspaper from a blogger who made a honest opinion about the quality of food in a restaurant. She received a letter from a lawyer acting from the restaurant, asking for the blog to be removed or face the threat of legal action for defamation.

Is it proper for the lawyer to make such a threat? Has the lawyer already established that there were grounds for a defamatory action? Does the lawyer have a duty to advice the client on the difference between an honest opinion and a malicious intent?

If the lawyer does not have valid grounds and make such a threat to frighten the blogger, does it constitute "bullying"? Is it legal? Is the legal profession required by their ethics to uphold truth and justice, and avoid the abuse of the legal process?

I shall be asking the views of the Law Society on this matter. I will see if there is grounds for a complaint to be lodged against the lawyer for unethical behavior.

Tan Kin Lian

Wasteful competition

Singapore can give a good case study about wasteful competition. Some examples to be studied are:

a) Multiple set-top boxes to watch different pay TV channels
b) Multiple cash cards for travel and merchants
c) Public transport operated by two large operators

The competition led to duplication and waste. Consumers are inconvenienced. Merchants are not willing to accept the new mode of cashless payments, due to the need to install multiple gadgets. The public transport network is not convenient for consumers, especially the last mile.

There is a case for these functions provided by the state or by a regulated monopoly. Some countries adopt the concept of regulated monopoly, which can work well under proper management.

Conversation with a German resident

I had a conversation with a Malaysian who married a German and had raised two children in Germany. She told me the following:

a) Germany now has a 35 hour week.
b) Her boys had to do compulsory military service or community service, but the duration is less than one year.
c) They are paid above minimum wage for the compulsory service. They enjoy it, as they have the chance to learn and travel.

I have not verified the facts. I hope that someone who is familiar with the situation can provide an update.

Unfair business practices

Have you come across any unfair business practice, e.g. excessive charge, hidden fees, non-transparency, onerous penalty. Give details in this survey.

PayTV to carry all channels

Printed in MyPaper on 13 October

Editor
MyPaper

I refer to the letter entitled “MDA asked for sports package pricing clarity” (MyPaper 12 Oct 09).

I hope that the Media Development Authority (MDA) should address this issue from a broader perspective. It is wasteful and inconvenient for consumers to have two set top boxes and wirings in their home to receive content from two separate PayTV operators.

MDA should the PayTV operator to deliver the content of any provider at a regulated charge for the delivery of the content. The regulator should disallow the PayTV operator to adopt predatory pricing or other restrictions to block out the content of their competitors.

The consumer should be allowed to choose any PayTV operator (i.e. Starhub or SingTel) and have access to all available contents. This will allow competition to work at its best, to reduce cost and increase choice for consumers.

Tan Kin Lian