Survey: Competition and Fair Trading

When we buy a car, we have a competitive market giving a large choice of car models. After buying the car, we have to approach the manufacturer for certain special parts, e.g. a replacement electronic key. The manufacturer does not allow other people to provide the key.

What is a fair price to pay for the car? Is it $30, $300 or $3,000? A non-electronic key can be made at a cost of $10. An electronic key is more expensive, but is $300 or $3,000 fair? If some manufacturer can make an electronic key for $150, should another menufacturer charge $300 or $1,000? 

Is there any party responsible to address complaints of consumers? 

Give your views in this survey.

Here are the survey results.