Dear Mr. Tan,
I have 4 banks personal account. I wish to highlight that SCB service is the best. I have encounter some transfer fund issue last year and due to the error of the bank. The SQ manager called me and followed up with a apology letter thereafter sending a wine hamper to my house.
I visited the branch in Tampines and Raffles Place, their staff is very attentive during my opening account and applying credit card I like their recent launch of internet payment of credit card to other bank credit card bills. This save me a lot of time rather issuing a cheques or queueing at the AXS machine for payment.
Further more, I can just do bill payment post dated before the due date once I login to the account. This can reduce oversight of payment and incurred interest fee and appealing process. I hope other local bank can think out of box rather than limited the credit card payment from their own bank.
I have also compared all the internet banking service, so far SCB is the simplest and easy to get transaction done within a few minutes.
FT
My comments
Well done to Standard Chartered Bank. I also observe that they did not sell any of the credit linked notes that caused losses to the bank customers. I like their advertisement on their commitment to look after the welfare of their customers. It sets a good goal for them to live up to.
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