Advisers acted honestly but gave bad advice

Many people had bought a bad financial product from an agent or adviser whom they know and trusted. They learned later that this was a bad decision.

The adviser might have acted honestly but gave the wrong advice, due to being naive. The advisers desperately needed a job, e.g. they have just graduated. They were taught about the positive aspects of the financial product (e.g. life insurance policy or structured product) but did not know about the negative aspects (i.e. the high charges and high risk). They honestly sold the financial product to their friends and family members thinking that they are giving good advice.

When they learned later about the negative aspects, they felt quite bad about letting down the people who trusted them and left the business quietly.

Their agency managers knew the full picture, but exploited the ignorance of the newcomers. Some advisers or agents, who later learned the tricks, decided to continue the game and make a lot of money for themselves.

I do not wish to imply that all agency managers or experienced advisers are dishonest. I know of a few who are honest and acted in the best interest of their customers. But there are dishonest or naive advisers as well, so consumers should be wary.